BMS System Implementation
BMS is a full-service computer company providing premium computer systems and software. We also provide all the services required to make the implementation as smooth as possible.
Three phases are used to implement the system: Initial Planning and training, system installation, on-site training and Go-live.
Prior to any of these steps taking place BMS will provide you an advisor (on staff full time dedicated to implementation), and recommend a project manager from your store (someone who will be communicating and directing the process in house).
The BMS advisor will discuss each step, answering all your questions while obtaining information required for each step. This is when we work through the business logic for how the system will work for your business. You’ll be asked questions related to how you manage your business and apply that to the configuration of your Wave by BMS system.
During this stage the BMS trainer will aid you in covering the introductory chapters of the getting started manual; system control files, tax tables, system code tables, accounts receivable and inventory data. Your customer advisor and/or your scheduled trainer will work together to meet all your special needs and recommendations during the initial setup process.
Site preparation will also be discussed at this time including layout and cable runs. Data cables are used to make a connection between a system PC's, workstations and other hardware peripherals (i.e. printers, cash drawers). The customer advisor will discuss cable install guidelines and cabling options which would best suit your business, and help you through the installation of the cables in your store whether outsourced or done in house (keeping in mind that BMS provides the short-run cables 25-6' to hook up each individual component). Working out your specific internet needs will also be done during this time as our customer advisor will work closely with you and your internet provider.
Installation and Phase, Go-Live
Often the installation can be done by someone inside your company that has a basic understanding of computers or someone you know locally that can help. Otherwise BMS can schedule personnel to travel to your store to set it up for you, and this can be included in your purchase price excluding travel expenses.
Your installation service technician will arrive on the date scheduled by you and your customer advisor. Upon arrival, he or she will un-box the equipment and place the equipment where you desire for BMS training, if necessary. Ultimately, the system equipment will be installed in your desired locations which would be predetermined by you and your customer advisor. All terminals, workstations, printers and miscellaneous hardware peripherals will be configured according to your system preferences and personalized according to staff tasks.
During this step a data conversion would be available to obtain static data from your current system and convert it to the proper usable BMS format. Including: Customers, Basic vendor information, Inventory Item information and departments. Any Catalog loads can be ordered and entered for vendors you request.
Some training can be accomplished after the equipment is in place with any time remaining from the installation schedule.
Additional training and Go-live
At the end of the last day on your old system the balances are converted to Wave for Customers and item counts. Once verified the system is ready for going live, which is normally the beginning of the next business day. On-going training occurs after go live when your personnel have more time to focus on several other functions of the Wave by BMS system: Suggested Ordering, BBS training, Purchasing and receiving and monthly reporting.