Support

Computer systems are subject to issues due to insufficient training, data or equipment failure, or the infamous “software glitches”. BMS provides telephone support to resolve each of these issues.

We create a team to keep your BMS computer system running smoothly.

BMS customers are in luck because they pay the lowest monthly support fees in the industry! These fees include unlimited telephone assistance and consulting, hardware failure diagnosis and assistance, on-going software enhancements and improvements.

With these benefits, BMS customers can rest assured that any issues they may encounter will be resolved quickly and efficiently. Plus, with the added bonus of ongoing software enhancements and improvements, BMS customers can be sure that they are always utilizing the latest and greatest technology.

This makes BMS a great choice for businesses of all sizes looking for reliable and affordable support services.

Telephone calls to our telephone assistance department are the highest priority and are answered in a round robin cycle. The next available technician gets the call and records the information. 90 percent of time the problem is resolved with this initial contact.

All support representatives have access to all other company personnel in case the need is for training, data debugging, testing or business consulting.